摘要:在信息化高速发展的今天,建立以客户为中心的经营战略,可以加强美发店和客户间的联系。传统人工的管理方式存在很大的弊端,而通过美发店客户管理系统,美发店就可以很轻松很方便的记录所有客户会员的资料,了解用户的兴趣爱好、消费特点、意向需求等;进而针对客户的需求,为其提供优质的个性化服务,还能为美发店的产品进出货、分店扩充提供可靠的市场调研数据,是美发店经营不可或缺的一个有利工具。
经过对现在市面上的一些美发店管理系统进行系统的分析,本系统采用Windows+Visual studio+C#+SQL server2008的组合进行设计,以Visual Studio作为系统前台应用程序开发工具,SQL server作为后台数据库,通过Visual Studio使两者进行连接从而进行系统软件开发。实现了美发店收银、会员管理、商品管理和员工管理等功能,收银就是对客户的消费收费,会员管理是对会员的信息经行基本管理,商品管理是对商品进行管理,系统界面友好,操作简单,能很大成度的提高理发店的管理效率,提升理发店的利润。
关键词:美发店;客户管理;系统
Abstract:In the economic globalization today, establish customer-focused business strategy, can strengthen the hair salon and customer contact .To the hair salon, provide first-class customer service, is a tool for hairdressing shop established brand, realize differential service, get the competition.The basic profiles of the people use the traditional artificial way management member has been, this management way has many disadvantages: low efficiency, poor security, another time a long, will produce the massive documents and the data, for the search, the renewal and the maintenance has all brought many difficulties. And through the parlor CRM system, the supermarket can easily easily record all customer information, understand the user's interest, consumer characteristics, intention to demand; and according to the requirements of customers, providing personalized service quality to it, but also for the hair salon products import goods, branch extended to provide reliable market research data, is a useful tool for hairdressing shop management indispensable.
I have carried on systematic analysis on market now some salon management system, according to their ability to design, design a simple system combined by Windows+Visual studio+C#+SQL server2008. The system has friendly interface, simple operation.
Keywords: Salon; customer management; system