摘要:文化作为一个复合体,它包括了知识、信仰、艺术、道德、法律、习俗,还有人在社会中所具备的能力与养成的习惯。不同地区的不同人群,有着不一样的风俗习惯、宗教信仰、道德规范、法律制度、审美标准等等,因此也就存在着不同的思维习惯及行为准则。在当今全球经济一体化的大环境下,国际投资与贸易的迅猛发展,使得对国际市场份额的竞争日趋激烈。如今,发达国家与发展中国家,在寻求本民族经济增长与发展的历程中,都无法忽视自身与国际经济的联系,加入国际市场,参与国际分工。然而每一个跨国企业的发展史,都无法忽视文化所带来的影响。不同文化的碰撞,在国际营销中是无法忽视一个影响企业发展的因素。
关键词:文化差异 国际营销 文化冲突 规避
ABSTRACT:Culture is a complex whole, includes knowledge, belief, art, morals, law, custom, and the human being in society all kinds of abilities and habits. In the different groups in different regions, have different religious beliefs, customs, ethics, legal system, aesthetic system and so on, so there are different ways of thinking and behavior rule. Global economic integration is the irresistible trend of history, the development of international investment and international trade, the foreign enterprises increasingly fierce competition in international markets. Nowadays, both developed and developing countries, in the process of the national economic growth and development, have close contact with themselves in the international economy, participate in the international division of labor, to join the international market. To the different culture background, transnational business operation of international enterprises, will face friction and collision from different cultural systems domain, cultural conflict is a factor that cannot be ignored in the international marketing.
Keywords:Cultural differences;International marketing;Cultural conflict;avoid
总的看来,文化差异在企业的国际营销策略中表现出极为重要的地位和决定性作用,成为企业在跨国经营中必须要重视和解决的问题。跨国企业可以凭借或适应于一定民族或国家的独有的文化特色及其因素,采取和运用一系列策略的措施,建立适当的营销理念,树立企业及其产品的良好形象及信誉,构建目标市场对该企业产品的信心,制定正确的跨文化冲突的国际营销策略,积极拓展国际市场,最大限度地实现企业的国际化及其各种经营目标。
跨国企业在国际营销中,如何面对海外纷繁复杂的市场环境带来的文化差异,寻求市场机会,以尽可能少的风险,尽可能高的投资回报成功开拓海外市场,寻求争取的目标市场做好国际营销调研工作已成为企业决策者需要进一步解决的问题。