提高中高端用户的服务质量有助于持续提高客户忠诚度，在避免基础客户流失的情况下，促进市场份额的增加，能持续为企业带来较大的经济效益，而且还能从科学意义上实现低成本运...

Therefore, this paper contrastively analyzes the characteristics of formal and informal languages in Business English letters in order to help the members of the business discourse community or employees of large companies write more effecti...

This thesis tries to reveal many linguistic features of business English correspondence for claims on the basis of Politeness Principle, aiming to tell businessmen how to write business English letters for claims properly, furthermore, and t...

以手机短信这一广泛使用的信息传播方式为研究对象，通过对手机短信的特点、短信编拟的方法技巧、传统修辞格在短信中的运用等方面探讨出积极修辞在短信中的意义及艺术效果。...