[摘要] 秘书是一个富于挑战性的职业，要成为一名优秀的秘书人员必须具有很高的综合素质。秘书的地位、工作性质及其特征，决定了秘书人员不仅需要有过硬的工作能力，还要有非凡的心理承受能力。心理素质属于秘书的非智力性因素范畴，是指在心理过程和个性心理特征方面表现出来的稳定的心理特点的总和。秘书人员心理挫折的出现首先是与工作性质相关的，秘书工作从属性、服务性、辅助性的根本性质，决定了秘书工作的一系列特点。秘书人员在工作中有良好的心态，难免遭遇心理挫折，并且会对心理造成伤害。若不及时调整，后果十分严重，将严重影响个人身心健康及工作的开展。而良好的心理素质能促进工作的开展，大大提高工作效率，优化群体结构。因此，我们必须寻找适合秘书自身的缓解心理压力的方法，以适应工作环境以及时代和社会的要求。
[关键词] 秘书，心理压力，心态， 缓解
[Abstract]The secretary is a challenging career, to be a good secretary personnel must have high comprehensive quality. The secretary of the status, and its features in the nature of work, not only need to have the perfect work ability, but a great psychological ability. Psychological quality belong to the secretary of the non-intelligence factors category sex, it is to point to in psychological process and the psychological characteristics of the stable performance out of the sum total of the psychological characteristics. Secretary personnel the emergence of frustration with the nature of work is first related, the secretary work the dependency, service and auxiliary basic nature, decided to the secretary work a series of features. Secretary personnel in the work with a good state of mind, hard to avoid encounter frustration, and will cause damage to psychology. If do not adjust in time, the result is very serious, will seriously affect individual health of body and mind and work development. But the good psychological quality can promote work development, greatly improving working efficiency and optimize the population structure. So we must find suitable for secretary of psychological pressure to express their own method of solution, in order to adapt to the work environment and The Times and the requirements of society.
[Key words] Secretary; Psychological pressure: Mentality: Relieve
